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Understand the letter

Gemeente Amsterdam (Netherlands)

Poverty is a broad problem with many aspects. We were surprised to see that waiting rooms of helping institutions were often filled with people who had questions about their letters.

The app “Snap de Brief” lets people scan a letter at home after they will be called by the city’s social services department to explain to them what the letter means. Saving time, stress and traveling expenses.

https://www.snapdebrief.nl/nl